Quality Policy

Quality, Security, Safety, Health and Environment are core elements of business done by Turner & Miller International. Our objective is to achieve performance excellence with continuous improvement with keen focus on quality and best practices to maintain trust of our stakeholders. Sustainability is other vital component that contributes to all our business advancements being the first choice company in EPC contracting across UAE.

TMI have developed an excellent QSHE culture to make our people be aware of and to rigorously handle health, security and environmental risks during the delivery of our products and services to stakeholders. This is done in alignment with our core values.

We are committed to :

  • Comply with all applicable statutory requirements, QSHE regulations and guidelines, industrial standards and compliance obligations, as a minimum performance achievement level.
  • Focus and implement integrated management system by introducing high performance project management solutions and IT appliances and making use of all other technological advancements in order to ensure that our processes are fully streamlined to deliver valuable products and services to customer.
  • Avert all sort of damages and losses from incidents, emergencies and to endorse health and wellbeing of our workforce, staff and stakeholders, thereby up keeping the complete working environment safe and risk-free. Protect the organization from security threats by introducing measures of stringent standards with respect to global Human Rights mandates and directives.
  • Introducing and enforcing eco-friendly ideologies, ethics and principles to control, prevent and reduce environmental impacts and effects to all sustainable resource. Endorse pollution prevention principles to maintain biodiversity and ecosystems, and to achieve low carbon release by improving energy efficient machineries.
  • Provide products, solutions and services with quality, safety and social, environment responsibilities throughout the lifecycle by making use of the results of continuous research and development.
  • Engage and conduct various QSHE workshops and programs to internal and external stakeholders along with the review of feedback to improve operating efficiencies and safety.
  • This policy applies to all staffs, workforce of Turner & Miller International and all others working with Turner & Miller group of companies. All employees shall understand and must comply with this policy throughout their activities from planning, design and execution until process completion.

Quality Management System Procedures

Turner & Miller International LLC propose a step-by-step approach to implementing an effective, ISO compliant quality management system. Each of the steps are mentioned as a separate scope which allows clients to proceed to each of it at their own convenience according to the business conditions. Take look at the steps below.

  • Management Overview Training: - Management Overview training states about the ISO standards history and an overview of the current version of the standard and its key elements. Management roles in a quality management system or an environmental management system is to review benefits, timeline, costs, training, and system maintenance requirements.
  • Gap Analysis: - The second phase of the system is the Gap Analysis, which is the baseline for building a quality system where it identifies what and all systems which meet the quality standards are already deployed, and what systems still need improvements to meet the standard QMS requirements.
  • Documentation: - Documentation is the key component of any Quality Management Systems. Quality manuals, procedures, practices, work instructions, Dos and Don’ts etc are needed to be developed and streamlined to provide the best foundation for the QMS system and to ensure a solid and continuous workability.
  • Employee Overview Training: - Purpose of this point is to familiarize the concepts of a Quality management system to the employees and assign roles and responsibilities for establishing and maintaining a quality environment.
  • Internal Audit Training: - Any Quality Management System is based on the principle of continuous analysis, continuous quality checks and continuous improvement. So to make the system working, there should be an Internal Auditor to monitor the effectiveness of the quality management system implemented, and here it explains how to design audit schedules, review documentation, and perform audits.